Shipping policy
SHIPPING & RETURN POLICY Last updated:
April 6, 2026 All ArtMindr books are made to order.
The timeline includes: illustration creation (1–3 days) → your preview approval → printing & shipping (5–7 business days in the US).
PRODUCTION TIMELINE
Stage | Time
Digital preview ready
| 1–3 business days after photo upload Preview revision (if needed)
| 1–2 additional business days Printing after approval
| 2–4 business days US standard shipping
| 5–7 business days Total estimated time
| 8–16 business days from order
Business days are Monday–Friday, excluding US federal holidays. Times are estimates, not guarantees.
SHIPPING RATES
UNITED STATES
Method | Cost | Estimated Delivery
Standard shipping | $6.99 | 5–7 business days after print
Priority shipping | $12.99 | 2–3 business days after print
Master Box orders | Free priority | 2–3 business days after print.
TRACKING You will receive a shipping confirmation email with a tracking number once your order has been dispatched. Allow 24 hours for tracking to become active.
INTERNATIONAL SHIPPING We ship to the United States and select international destinations. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. International delivery typically takes 10–21 business days.
RETURNS POLICY Because every ArtMindr book is made specifically for your child: We will replace or refund your order if: - Your order arrives damaged or defective - The printed book materially differs from the approved digital preview - Your order is lost in transit (no delivery scan within 30 days) Please contact us within 14 days of delivery with a photo of any damage or defect. We will arrange a replacement or refund promptly. We are unable to accept returns for: - Change of mind after the illustration has been approved and sent to print - Incorrect information provided at the time of order (wrong name, wrong photo) - Delays caused by shipping carriers or customs beyond our control
PRE-PRINT CANCELLATIONS If you need to cancel or modify your order before approving the illustration preview, please contact us immediately at info@artmindr.com. We will do our best to accommodate your request before production begins.
HOW TO REQUEST A REPLACEMENT OR REFUND Email us at info@artmindr.com with: 1. Your order number 2. A description of the issue 3. Photos of any damage or defect We respond within 1 business day and resolve all issues within 5 business days.
CONTACT Email: info@artmindr.com
Last updated: April 6, 2026